Privacy Policy

Privacy Statement

Be Hope is an initiative of Results International (Australia).
At Results Australia, we respect your privacy and are committed to protecting your personal information. This statement explains how we collect, use, and safeguard your information when you engage with the Be Hope campaign and our broader work.

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By visiting our website, signing up for updates, registering for events, making a donation, or otherwise engaging with us, you agree to the collection and use of your information as outlined below.

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What we collect

We only collect information that helps us connect with you and deliver our work effectively. Depending on how you engage with us, this may include:

• Your name, email address, phone number, and postal address

• Basic demographic information (e.g. date of birth or gender)

• Donation and engagement history

• Areas of interest related to our campaigns and events

• Workplace details (for workplace giving, where relevant)
   

You can choose to remain anonymous or use a pseudonym where practical. However, this may limit our ability to provide certain services (such as processing donations or event registrations).
 

How we collect information

We collect information in a few simple ways:

• Directly from you (e.g. forms, website sign-ups, event registrations)

• Through your participation in campaigns, events, or workplace giving

• From our internal records of your engagement with us

• From publicly available sources where appropriate
   

How we use your information

We use your information to:

• Process donations, registrations, and provide receipts

• Share updates on the impact of your support

• Invite you to events, speaker sessions, and campaign actions

• Send newsletters and campaign updates (if you opt in)

• Improve our campaigns, communications, and experiences

• Respond to feedback, questions, or concerns
   

We aim to keep our communication relevant, useful, and easy to opt out of at any time.
 

Staying in control

You’re always in control of your information.

• You can unsubscribe from emails at any time using the link provided

• You can request to update or remove your details by contacting us

• You can opt out of marketing communications whenever you choose
  Email: office@results.org.au
   

Sharing your information

We do not sell or rent your personal information.

We may share your information with trusted service providers (such as email platforms, event tools, or payment processors) to help us deliver our work. These partners are required to protect your information and use it only for the intended purpose.
 

We may also disclose information where required by law.
 

Data security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. This includes working with secure platforms (such as Raisely for donations) and ensuring our partners meet privacy standards.
 

Cookies and website data

Like most websites, we use cookies to understand how people use our site and improve your experience. This information is anonymous and not personally identifiable.
 

You can adjust your browser settings to manage or disable cookies if you prefer.
 

How long we keep your information

We only keep your information for as long as needed to fulfil the purpose it was collected for, or as required by law. After that, it is securely deleted or de-identified.
 

Accessing or updating your information

You have the right to access the personal information we hold about you and request corrections if needed.
 

To do this, contact us at:
office@results.org.au
 

Questions or concerns

If you have any questions about your privacy or believe your information has been handled incorrectly, please get in touch. We take all concerns seriously and will respond promptly.
 

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